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Security

Online banking is easy to use. Your electronic signature – through Digipass or Access Key – gives you secure and real-time access to your accounts, investments and insurance records, regardless of the computer you are logging on from.

Security is of prime importance to Fortis. We do everything within our power to secure our websites, and our e-mail infrastructure is also set up to detect and block viruses.

But security is an issue that concerns us all. Which is why we would urge you to handle your confidential details with care. Viruses can seriously damage the data on your computer, and you would do well to ensure it has an up-to-date anti-virus program. Fraudsters increasingly try to trick you into supplying your personal access code by asking you for personal or confidential details in an e-mail or by linking you to a bogus site. Such a bogus site may look uncannily like a Fortis website, but if you provide your confidential details these fraudsters are very likely to use them to their own ends.

Always check that you are logged on to a Fortis site via a secure (https://) connection and please also be aware that Fortis would never ask for your confidential details via e-mail.

If you suspect you have fallen victim to computer fraud, act fast and have your cards blocked by calling us on:

  • 070 344 344 in Belgium
  • 0900-8170 in the Netherlands
  • 0352 49 10 10 in Luxembourg
  • 0825 027 027 in France
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