Vision, mission & goals

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	Quarterly result Annual report

Our vision
In an increasingly complex, yet ever more convergent world, innovation, speed and agility will be as crucial as scale, track record and reach. We will stand out as a professional international financial services brand, recognised for our ability to deliver superior and sustainable stakeholder value by constantly anticipating and surpassing the needs of customers, investors, employees, partners and communities wherever we do business.

Our mission
Fortis provides compelling customer solutions creatively.

One of Europe’s most dynamic and sustainable financial services brands,
we deliver specialised, innovative and pragmatic customer solutions across a network of channels and by leveraging our operational and entrepreneurial expertise.

Our financial targets for 2004-2011
At Fortis, we believe that we have only scratched the surface in terms of the real potential of our company – and it is for this reason that we are confident about raising our long-term financial targets for the period 2004–11.

• Compound annual growth rate (CAGR) of net profit per share of at least 15%; this leads to a commitment to achieve 12% CAGR (2006-11) based on the 2006 cycle-neutral profit base of EUR 3.8 billion
• Risk-Adjusted Return On Risk-Adjusted Capital of 18.5%
• Return on equity of 18.5%
• Operating leverage of at least 250 basis points
• 30% of net profit to come from outside Benelux by 2009
• Cash dividend at least stable or growing in line with long-term earnings per share (EPS) growth